PAST PERFORMANCE

The USDA Forest Service was looking to streamline operations across the enterprise and meet OMB Federal Enterprise Architecture mandates.  This would mean a comprehensive examination of existing business processes, and then reengineering those processes to more closely align with the organization’s mission.  TechTrend worked closely with USDA management to design and implement Lean Six Sigma processes to support various lines of business.  Our team helped design and deploy the agency’s enterprise architecture and implement enterprise-wide service oriented architecture standards, along with the use of business process management systems, rules engines, enterprise service buses, and other modern technology platforms.  These efforts have brought the USDA FS into compliance with the mandate and also created a more flexible, integrated enterprise.

TechTrend successfully reengineered USDA processes for the Grants & Agreement system and for the Paperless-Transactions Processing system.  The new more scalable, web-based environment gives senior management in-depth access to underlying business processes and also reducing the associated processing times. 

USDA FS needed a more efficient and effective way to monitor, update, and alter geographic data across its enterprise.  By integrating third party geographic information system solutions into the “i-Web” national application, TechTrend created the first centralized GIS data management at the Forest Service.  The new GIS allows FS employees to 1) incorporate data from outside sources using a web service approach, 2) easily update and alter data through the use of an easy-to-use web portal interface, and 3) conduct spatial and temporal queries against a database.  TechTrend’s solution has helped FS reduce the amount of time necessary to provide GIS products to employees responsible for monitoring the nation’s forests, and also gives them the ability to model and predict outcomes of natural disasters. 

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For the USDA APHIS, TechTrend security experts designed and implemented state-of-the-art security approaches, strategies, and systems to safeguard critical data, eliminate vulnerabilities, and manage future risks.  Our knowledge of federal and DoD best practices (Einstein 2, NIST, FDCC, NSA IA Guidance, and more) helped us deliver an effective solution that meets all government requirements and ensures a secure IT environment for the agency. 

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To support its safety-driven mission, FAA needs its many critical systems to easily share information.  The agency needed to eliminate data silos and provide a mechanism to integrate existing and future systems via a common enterprise service bus. TechTrend experts were brought in to develop, deploy, and establish governance procedures for a service oriented architecture (SOA) environment.  Our team of SOA professionals worked with FAA management to separate the enterprise into a collection of service providers and consumers and then grouped them into communities of interests to facilitate information sharing among them.  We established standards and guidelines for a SOA framework that the FAA can successfully leverage to gain better return on its IT investments via reusability, services, and standards.

Today the FAA is an enterprise of reusable services, and duplicative functionality has been eliminated.  The agency is more agile and can easily adapt to changing business requirements.  FAA enterprise enjoys technology independence from software vendors, allowing the agency to choose best of breed products for their IT infrastructure.  

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The Department of Defense Information Technology Portfolio Repository (DITPR) was undergoing a system modernization effort to enhance information sharing and improve business processes. TechTrend helped DITPR leverage Net-Centric Enterprise Services to improve collaboration among systems, and also addressed critical scalability concerns. TechTrend developed an extensible framework for on-ramping agency feeds to DITPR, and for providing a standard framework to request data from other agencies. The resulting solution is helping DoD better manage IT investments across the organization.

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Newly established in early 2006, DTMO’s mission is to consolidate, streamline, and centrally manage commercial travel for DoD. TechTrend is developed the organization’s technology strategy by defining the enterprise architecture, ensuring alignment with the DoD Architecture Framework and the Business Transformation Agency’s Business Enterprise Architecture Framework. Our experts are helping to migrate and consolidate systems to meet OMB Federal Enterprise Architecture guidelines. This framework is designed to scale in order to address future growth as the mission expands.

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The Army Corps of Engineers needed to improve IT security without sacrificing data availability.  TechTrend is implementing a comprehensive ERM solution to help them meet OMB Directives, comply with the E-Government Act of 2002, and provide tools to meet FISMA requirements.  The end product will be a solution that allows the Corps to support security, privacy, document retention, monitoring, e-discover, and notifications via the desktop environment as well as mobile applications.  

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The Office of Litigation Support needed a partner to help support all aspects of their IT requirements, including system design and implementation.  TechTrend designed and implemented the Master Acquisition & Processing System.  TechTrend also supported major migration efforts from legacy INQUIRE databases to Oracle Applications.  In addition, TechTrend provided design and maintenance support in implementing document imaging and querying capabilities for DOJ legal cases and on-site IT trial support for U.S. Attorneys in high profile cases.

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For the United States Border Patrol, TechTrend designed, deployed, and maintained the Immigrant Tracking and Reporting Systemusing Oracle product suites.  On this extended project, TechTrend professionals held a leadership role in defining and achieving process competencies around the Software Engineering Institutes – Capability Maturity Model Integration (SEI-CMMI) Level Two certification for the project.  TechTrend experts led the performance tiger team responsible for identifying and correcting performance bottlenecks in application, database, and communication areas.

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